EPABX stands for Electronic Private Automatic Branch Exchange. It is a business communication system that has transformed the world of business. Communication is very important in business and decisions made on a day-to-day basis must be conveyed to the persons concerned.
Through the help of EPABX we can establish multi-line connections through a single telephone connection. Extensions are created within an office or building from a single connection.
This system has proven to be of immense benefit within offices and has made routine calling work simpler. It acts as a private telephone exchange that switches calls both internally and externally. A single EPABX system can accommodate up to 10,000 subscribers.
Components of EPABX System:
- Internal switching network.
- Microcontrollers and microcomputer.
- Logic cards, switching cards, control cards, power cards, and related devices.
- Telephone sets.
- External Telco trunks.
- Console or switchboard.
- UPS
- Wiring
- Cabinets and other housing materials.
Versatile Functions of an EPABX system
The various functions that can be performed by an EPABX system are as follows:
- Auto Attendant
- Automatic call distributor
- Automated directory services
- Automatic ring back
- Call accounting
- Call forwarding on absence
- Call forwarding on busy
- Call park
- Call pick-up
- Call transfer
- Call waiting
- Conference call
- Custom greetings
- Customized Abbreviated dialing
- Direct Inward Dialing
- Direct Inward System Access (DISA)
- Do Not Disturb (DND)
- Follow-me
- Music on hold
- Shared message boxes
- Speed Dialing
- Voice mail
- Voice paging (PA system)
What are the different types of EPABX in the market?
There are 4 different types of EPABX systems available based on the technology used.
Analog PBX:
It uses a phone-box kind of system in which many phones are connected. It requires a person to operate the switchboard and control the calls manually.
Digital PBX:
Here the analog signal is converted to a digital signal and conveyed through switches. This is the way most telephone companies connect to callers.
IP PBX:
In this system, each phone is given an IP address and is part of a network of phones. It is a more advanced type of EPABX. The advancement of Voice over Internet Protocol (VoIP) has facilitated this system to be more popular. It allows for easy addition of applications and managing multiple calls on a single network simultaneously.
Hybrid PBX:
This is a system involving both digital PBX and IP PBX. Older phones can be used here which cannot be linked to the network. Also, newer phones with network capabilities can be added to the network and both telephones can work seamlessly in this type of PBX system.
Benefits of installing an EPABX system for your business.
- Automation
- Enhances Brand Image
- Call Routing
- Centralized Control and Monitoring
- Cost Monitoring
- Internal Communications
- Internet Integration
- Variable Access
Why choose Red Circute India Pvt Ltd?
- Assess your business needs.
- Integrate the best EPABX system into your existing systems.
- Budget friendly
- Free consultation
Want to set up EPABX for your business?
Communication is the lifeline of any business. All business decisions need to be communicated effectively. Your customers also need to feel cared after and installing EPABX system is the right way forward. It helps enhance brand image and also monitors your cost.
Fix an appointment and let us setup your perfect communication channels for your business.